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'Inspiring
People'
An Innovative International Partnership In April 1998, nearly 350
British Airways top sales executives, from 83 different countries,
came to Chicago for their world sales conference. This, however, was
a sales conference with a difference. British Airways decided to collaborate
with a nonprofit, IMAGINE CHICAGO, to develop a conference which
would bring to life their corporate philosophy of "Inspiring
People"
IMAGINE CHICAGO designed, in partnership with British Airways, an
intergenerational cross-cultural conference that paired the executives
with 400 children from the Chicago Childrens Choir.
The day involved music, coaching and asking good questions to increase
focus, stimulate conversation and connections and inspire participants.
The conference was held at the Field Museum of Natural History, a
museum known for its educational emphasis on cultural understanding.
Preparing the Way Forward
Prior to the conference, each executive received a package of information
which enabled them to prepare for the upcoming event. Knowing that
they would be paired with children for the day, they were asked to
reflect on high points of their careers as airline executives as well
as inspiring stories in their local communities.
They were also asked to gather, and bring with them to Chicago, objects
from their home countries which would teach the children about music-
making, everyday life and inspiring community activities. Additionally,
they were asked to bring a gift for their particular child. The executives
therefore arrived in Chicago well prepared to learn with children
at a museum, having already reflected on how you can use objects to
tell powerful stories.
Music, Education and Fun
The conference began with all of the children singing to the executives
as they processed through the museum and into the theatre. Once in
the theatre, the adults and children met with their partner for the
day. Seated together, they participated in coaching sessions led by
British corporate performance consultants. Then they put their coaching
skills to practice throughout the museum, working in teams to understand
how an exhibit tells its story.
At lunch, the coaching was up to the children who taught the adults
a South African freedom song. Some of the adults were anxious about
having to learn a song, believing that they could not sing. This initial
anxiety turned into a sense of wonder when they realized that the
collective sound was very good. Moreover, for the children it created
a sense of accomplishment that they could teach the obviously competent
adults something new.
After lunch, the children and adults created their own inspiration
exhibits from objects the adults had brought from their home countries
to teach about their cultures and values. The objects reflected important
aspects of everyday life, music, and inspiration. To ensure that the
afternoon was both enjoyable and educational, IMAGINE CHICAGO and
the Field Museum, created an activity guide. The guide, with written
instructions and illustrations, took the adults and children through
key steps necessary to create a museum exhibit. The embedded lessons
also had applicability to corporate coaching by reinforcing the importance
of active listening, team-building, imaginative thinking, drawing
out vital connections, and seeing the whole.
The children-adult teams gathered questions and stories from each
other which were combined with the objects to create inspiring activity
boxes from which children could learn about cultures around the world.
As a lasting legacy of the conference the objects have now been organized
into traveling exhibits within the Field Museums Harris Loan
Center collection. (See link to the Harris Loan Center at the bottom
of the page). Area schools, parents, and community groups use
the exhibit boxes in teaching about different cultures.
Presence of Children Creates
an Inspired Learning Environment
The children, who ranged in age from 8 to 17, were accomplished members
of the multiracial and multicultural choir, some of whom had toured
internationally. The adults were top sales executives throughout the
world for British Airways.
The choir members and the executives met on a common ground of mutual
respect for each others accomplishments. During the day, it
became clear that combining the children with the adults created energy
and a highly active learning space.
The children were naturally curious and inspired the adults to learn
and to ask good questions. The presence of the children also allowed
the adults to relax and have some fun.
The adults stimulated the children by asking them good questions that
provoked them to think. They all shared stories about their life and
home which enriched the days experience and created connections
that have the potential to be lasting.
Effective Partnerships are Built
The day, described as "magical" by the British Airways director
of sales world-wide, met three key criteria which IMAGINE CHICAGO
has found build effective partnerships. They are:
- The conference was developmental for the individuals involved.
The adults and children learned how to ask good questions and
they learned about themselves and each other.
- The conference was developmental for the organizations involved
British Airways, The Field Museum, the Chicago Childrens
Choir and IMAGINE CHICAGO and helped each organization
accomplish and extend their own institutional mission.
- The conference built citywide and worldwide connections that
would not have readily happened.
As far as British Airways and IMAGINE CHICAGO know, this was the first
time that executives were linked with children to develop management
skills. According to all of the participants, the conference was a
great success. IMAGINE CHICAGO will continue to monitor the outcome
for each organization and its overall institutional impact.
UPDATE
The connections established resulted in British Airways sponsoring
the Chicago Children's Choir 1999 summer U.K. tour.
CONNECTIONS
British Airways
www.british-airways.com
The Field Museum of Natural History
www.fmnh.org
Harris Educational Loan Program at the Field Museum
http://www.fieldmuseum.org/education/harris_loan.htm
or E-mail: harrisloan@fmnh.org
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